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GDRP Policy

GDPR Policy
The General Data Protection Regulation (GDPR), effective from May 25, 2018, requires transparent, clear, and concise information when collecting your personal data.

I) Data Controller
The personal data collected is processed by the Cambrésis Tourist Office.

  • Organization Name: Cambrésis Tourist Office
  • Legal Representative: Mrs. Delphine JOUVENEZ
  • Address: 14, rue Neuve – BP 67 – 59402 CAMBRAI Cédex
  • Phone: 03 27 78 36 15
  • Email: webmaster@tourisme-cambresis.fr

Data Protection Officer:

  • Organization Name: ACS RGPD – AGENCY RGPD Hauts-de-France
  • Legal Representative: Pierre-Antoine BAUDE
  • Address: 7 bis rue du Virval, 62100 Calais
  • Phone: 06 69 98 33 48
  • Email: pa-baude@agencergpd.eu

II) Data Processing Purposes and Legal Bases
Collected data is used for:

  • Accounting (legal obligation),
  • Client and supplier management (contractual basis),
  • Newsletter management (consent and legitimate interest),
  • Sales and ticketing (contractual basis),
  • Communication (legitimate interest).

III) Data Retention
Data is kept only as long as necessary for its intended purpose. Consent-based processing allows withdrawal at any time without affecting past processing.

IV) Data Recipients
The Cambrésis Tourist Office and its subcontractors, if applicable, are recipients of personal data. Subcontractors are GDPR-compliant. No data is transferred outside the EU, and no automated decisions are made.

V) Personal Data Collected
Data collected includes:

  • Identity data (name, surname, postal address, phone, email),
  • Professional clients’ personal data (allergies, physical condition),
  • Financial data (bank details).

VI) Rights and Remedies
In accordance with GDPR Articles 15-21, you can request access, rectification, deletion, limitation, objection, or portability of your data.

To exercise your rights, contact: