Preambule
The Cambrésis Tourist Office ensures that personal data processing on https://visit-cambrai.co.uk/ complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
This data protection policy applies to the processing of data carried out via the website of the Cambrésis Tourist Office. It informs you of the purpose(s) of the processing, its legal basis, the recipients of the data, their retention period, security measures (general description), possible data transfers outside the EU, or automated decision-making, the use and management of cookies, your data protection rights, and how to exercise them.
Who is responsible for data processing?
Organization Name: Cambrésis Tourist Office
Legal Representative: Mrs. Delphine JOUVENEZ
Postal Address: 14 rue Neuve – BP 67 – 59402 CAMBRAI Cédex
Phone: 03 27 78 36 15
Email: webmaster@visit-cambrai.co.uk
Who is the Data Protection Officer?
Organization Name: ACS RGPD (AGENCY RGPD Hauts-de-France)
Legal Representative: Mr. Pierre-Antoine BAUDE
Postal Address: 7 rue du Virval, 62100 Calais
Phone: 0669983348
Email: pa-baude@agencergpd.eu
Does this site collect personal data?
According to Article 4.1 of the GDPR, personal data includes any information that directly or indirectly identifies you. This site collects personal data through its online contact form. The data collected are identification (name, surname, postal address) and connection data (email address). Data is voluntarily shared by the user, with their consent acknowledged via the information displayed beneath the contact form.
Purpose of Data Collection
The personal data collected via the contact form is intended for:
- Responding to a contact request,
- Following up on your inquiry (documentation, quotes, etc.),
- Handling requests related to GDPR rights and the Data Protection Act.
Legal Basis for Processing
The processing of your personal data by the Cambrésis Tourist Office is based on:
- Your consent for voluntarily provided data, which can be withdrawn without affecting the lawfulness of processing prior to withdrawal;
- Contractual or pre-contractual measures for inquiries and commercial relations;
- Legal obligations regarding GDPR and Data Protection Act rights.
Data Recipients
Your data is primarily intended for the Cambrésis Tourist Office, its staff, and services such as the sales and data protection departments. Subcontractors may process data in specific, strictly regulated situations. Data is not shared with third parties for commercial purposes.
Are data transferred outside the EU?
Personal data collected by this website is not transferred outside the EU. If a contractual transfer occurs, it is ensured that recipients comply with GDPR regulations.
How is personal data secured?
The Cambrésis Tourist Office secures personal data processing per industry standards, following CNIL and ANSSI recommendations.
Automated decision-making
No automated decisions are made.
Data Retention Period
Personal data is stored for three months from the last contact or for the duration of the business relationship. Supporting documents collected for GDPR rights requests are kept for one month, as per CNIL guidelines.
Cookies
Cookies are stored on your device to improve the relevance of content. These cookies are functional, technical, and for audience measurement. You can accept or refuse cookies via the cookie banner or adjust preferences using the “Cookie Management” menu at the bottom of the page.
Can I opt out of cookies?
Yes, you can block cookies using:
- A browser that defaults to rejecting cookies,
- Configuring your browser or installing a cookie management add-on,
- Enabling the “Do Not Track” option in your browser, which this site respects.
Your Rights
In line with the GDPR and the French Data Protection Act (LIL3), you have the rights to:
- Access your personal data,
- Rectify, delete, and port your personal data,
- Restrict and object to the processing of your data,
- Withdraw your consent.
Additionally, you may provide directives concerning the retention, deletion, and communication of your data after your death, or request the right to be forgotten.
How to Exercise Your Rights
To exercise your rights, contact the Cambrésis Tourist Office at webmaster@visit-cambrai.co.uk or the Data Protection Officer at pa-baude@agencergpd.eu. You can also contact CNIL, the French Data Protection Authority, through https://www.cnil.fr/ or by phone at 03 27 78 36 15.
Each request should be accompanied by proof of identity.